Effective Date: June 4 2025

Spruce Up! (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our website, services, and SMS communications.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, phone number, email address, and address when you book a service or sign up for updates.

• Service Information: Information about your cleaning preferences, schedule, and any communications related to your appointments.

• Automatically Collected Information: IP address, browser type, and usage data from our website.

2. How We Use Your Information

We may use your information to:

• Provide and manage cleaning services.

• Respond to inquiries and support requests.

• Send appointment confirmations, updates, or marketing messages (with your consent).

• Improve our services and website.

3. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Spruce Up!, from (206) 319-9341 regarding account notification, customer care, delivery notification, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (206) 319-9341 or hello@spruceupseattle.com. Mobile opt-in information is never shared with third parties.

4. Data Sharing

We do not sell your personal information. We do not transfer your personal data to any external organizations under any circumstances, including with your consent.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

5. Data Security

We use reasonable technical and organizational measures to protect your data. However, no system is 100% secure. We have strict internal controls and security measures to prevent unauthorized access or sharing of your information.

6. Your Choices and Rights

You can:

• Opt out of SMS marketing at any time by replying “STOP.”

• Request access to, correction, or deletion of your data by contacting us.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.

9. Contact Us

If you have questions or concerns about this policy or your data, contact us at:

Spruce Up!

Email: hello@spruceupseattle.com

Phone: (206) 319-9341