Privacy Policy

Effective Date: June 4 2025

Spruce Up! (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our website, services, and SMS communications.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address, and address when you book a service or sign up for updates.
Service Information: Information about your cleaning preferences, schedule, and any communications related to your appointments.
Automatically Collected Information: IP address, browser type, and usage data from our website.

2. How We Use Your Information

We may use your information to:

Provide and manage cleaning services.
Respond to inquiries and support requests.
Send appointment confirmations, updates, or marketing messages (with your consent).
Improve our services and website.

3. SMS Text Messaging

By providing your phone number, you agree to receive SMS messages from Spruce Up! for service-related updates and occasional marketing messages. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying “STOP.”
For help, reply “HELP” or contact us at [your email address].
We do not share or sell your mobile information with third parties or affiliates for marketing/promotional purposes. We do not share SMS opt-in data and consent with any third parties.

4. Sharing of Information

We do not sell your personal information. We may share your information only with trusted third-party service providers as needed to run our business (e.g., appointment scheduling software, payment processors). These providers are contractually obligated to keep your information secure and confidential.

5. Data Security

We use reasonable technical and organizational measures to protect your data. However, no system is 100% secure.

6. Your Choices and Rights

You can: